Make complexity disappear

A living semantic graph that grows with your product

Every software company struggles with the same problems.

Outdated documentation

Internal tools and custom platforms lack current, accurate docs

Manual release notes

Incomplete, unclear, or time-consuming manual documentation

Knowledge silos

Critical explanations trapped in developers' heads

Repetitive support

Teams waste time answering the same questions repeatedly

Support ticket #1247

How does the new API endpoint work?

Slack message

Can someone explain what changed in v2.1?

Email from customer

Where's the documentation for this feature?

Sound familiar?

One unified semantic knowledge graph

Pinelake continuously learns from your entire product ecosystem — code, conversations, tickets, and docs — building a living understanding that powers everything.

Persistent Semantic Model

Builds a unified knowledge graph from source code, pull requests, issues, support tickets, Slack discussions, and documentation. Long-term product memory, not per-prompt reasoning.

Auto-Generated Knowledge

Automatically produces functional docs, release notes, API references, and internal KB articles. Everything updates continuously as your system evolves.

AI-First Support

Powers contextual answers for support teams, engineers, and customers. Based on your real knowledge graph — not hallucinated guesses.

Building the semantic infrastructure

From documentation to autonomous operational intelligence

Phase 1 - Knowledge Graph Foundation

AVAILABLE NOW

Unified semantic graph, auto-generated docs, and release notes from your code and conversations.

Code ingestion and analysis
Auto-generated documentation
Release notes from commits
Basic semantic search

Phase 2 - Internal Q&A & Support

IN PROGRESS

Slack and Teams integration for internal knowledge sharing and support automation.

Slack/MS Teams integration
Internal support chat
Notion/Confluence sync
Cross-tool semantic search

Phase 3 - Customer-Facing Support Agent

COMING SOON

AI-powered customer support with Intercom and Zendesk integration.

Intercom/Zendesk/Freshdesk integration
Live customer support agent
Embeddable chat widget
Customer feedback analysis

Phase 4 - Autonomous Intelligence

BEYOND

Autonomous triage, debugging copilot, and operational intelligence.

Autonomous ticket triage
AI debugging copilot
Root cause analysis
Predictive issue detection